Privacy Policy

1. Information We Collect

When you use our website or services, we may collect the following personal information:

• Contact information: name, email address, phone number, mailing address
• Health-related information: prescription numbers, medication details, health conditions relevant to pharmacy services
• Communication records: messages you send through our contact and appointment forms

2. How We Use Your Information

We use your personal information to:

• Process and fill your prescription refill and transfer requests
• Schedule and manage appointments
• Provide personalized pharmacy services including compounding
• Communicate with you about your prescriptions and health services
• Improve our website and services

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard measures including:

• Encrypted data transmission (SSL/TLS)
• Secure database storage with row-level security policies
• Access controls limiting who can view your information
• Regular security reviews and updates

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only:

• With your consent or at your direction
• With healthcare professionals involved in your care
• As required by law or regulatory requirements
• With service providers who assist in our operations (e.g., secure hosting), under strict confidentiality agreements

5. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access your personal information that we hold
• Request corrections to inaccurate information
• Withdraw consent for the collection of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

6. Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience. You can disable cookies through your browser settings.

7. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at: